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Much Depends on Dinner

Barilla America, Inc. has the right idea with its new “Share Your Dinnertime Moments” program, an extension of the Bannockburn, Ill.-based company’s recently introduced “Share the Table” initiative. Share Your Dinnertime Moments invites families to submit photos, videos or blog posts demonstrating how they’re making dinner a more significant, fun and tasty occasion. All eligible entries will be entered for a chance to win a veritable smorgasbord of prizes, including a $5,000 dining-room makeover and a year’s supply of Barilla pasta and sauce.

Noted Barilla America president Kirk Trofholz, “Sharing [dinnertime] stories with others helps us make plans for the future, reminisce about the past and nurture the vital social nature of family dinners.” Behind the new program is new research by Barilla revealing that U.S. families want better-quality dinnertime interactions — with more conversation and fewer distractions — along with better meals prepared together.

The promotion, which runs through Feb. 22, uses San Diego-based Brickfish, a social media solution providing brands with a platform that energizes viral sharing among consumers via the social Web.

The particularly clever twist here is to encourage old-fashioned family unity — what could be more time-honored than breaking bread with your loved ones? — through a cutting-edge Internet venue. This way Barilla can have its cake and eat it, too, so to speak, by celebrating age-old virtues while resolutely embracing the future. Plus, of course, it gets to tout its products while doing both of those things.

Visit http://brickfish.sharethetable.com/ to get a look at the promotion.

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Marketers and Technologists — Each has a Role

David DiamondOver the past few months, I have been involved in an inordinate number of conversations with retailers about the marketing implementation of new technology. And I have noticed a distressing trend – the technologists seem to think that they can make all of the marketing decisions on the fly. Now don’t get me wrong – I know that the technologists are critical when it comes to adopting new technologies – without them we would all still be using mechanical cash registers – but I need to speak up for the marketers and suggest that they do need to have a significant place at the table when new technology is being discussed.

And that place at the table is very specific – marketers need to be the voice of the consumer in the room. Marketers need to be oriented to understanding how consumers think and understanding what they want. And marketers need to be the advocate for the consumer when new technology is being considered. The role is very specific and very important.

Technologists are good at evaluating technology from two important perspectives – is it different and will it work. And clearly, no new technology should be adopted unless it works and provides a difference. But marketers provide a third, critical perspective – does it matter? Will consumers care about the new technology? Will the new technology fundamentally improve their experience as customers of the store?

Technologists tend not to ask that sort of question, and it is appropriate that they NOT ask these questions, because they do not have experience understanding those questions. But someone needs to ask these questions, and that is the marketer. And it is why marketers need a place at the table when new technology is being evaluated and considered.

Please do not take this comment as an attack on technologists – they are central to the process of new technology adoption – but they should resist the temptation to act alone. Before new technology is implemented, retailers need to think about how consumers will be affected and how they will benefit – and it is the marketer who is skilled at making those evaluations

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Reinventing the Sandwich

The more things change, the more they stay the same. Take the sandwich, for example, which has long reigned as America’s preferred lunch on the go. Breathing new life into the classic concept, Wonder Bread has this month rolled out the Sandwich Wonder-izer at www.wonderbread.com/#/nutrition/sandwich_builder.
The new online tool enables consumers to create unique sandwich combinations [...]

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The Comfort of Chocolate

It should come as no surprise that in the midst of a lousy economy, global chocolate sales have skyrocketed, as Chicago-based market intelligence firm Mintel recently found. Both China and Ukraine — countries not known for their heavy chocolate consumption, although sales have been rising steadily since 2005 — experienced double-digit increases in purchases of [...]

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Nestle’s New Crunch

Resisting the understandable urge to adhere to an “if it ain’t broke, don’t fix it” mindset, international candy manufacturer Nestlé recently reformulated its secret recipe for Nestlé Crunch, a move guaranteed to create interest among the milk-chocolate-and-crispy-rice confection’s many dedicated devotees.
“Nestlé lets fans of all ages feel like kids again, so you can bet they [...]

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I have recently been spending lots of time on the emergence of electronic couponing into the marketing mainstream, including a recent post on the subject on this site. At the request of some clients, I have gone a step further and developed some principles for retailers to use when implementing these important, ground-breaking programs.
My [...]

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